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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

A couple common reasons why you can't log into your cPanel or webmail?
Most office buildings as well as hotels have a firewall setup to block access to the ports...
Views: 226
Can I have an Email account that forwards to an off-server Email but doesn't take up space on my account?
Simply create the desired Email Forwarding but do not create the Email account in your control...
Views: 216
Help I added an addon domain why did it say subdomain added?
I added an addon domain why did it say a subdomain has been created?Please ignore this! It is a...
Views: 127
How do I create custom error pages?
To create a custom error page for your account you will need to upload a file with the...
Views: 106
How do I create databases and manage them?
1) In cPanel select the link "MySQL Databases." 2) In the "Db:" section specify a name for the...
Views: 108
How do I create email accounts?
To create an email account, login to your control panel and click Email Accounts, then...
Views: 227
How do I get a dedicated IP for my Hosting Account?
To have a dedicated IP assigned to your hosting account, all you need to do is send a request via...
Views: 111
How do I log into Webmail?
You can log into webmail by going to: http://www.yourdomain.com/webmail or...
Views: 124
Is there a manual for our control panel?
Yes, a control panel manual for cPanel is available at http://www.cpanel.net/docs.htm
Views: 109
READ THIS BEFORE SETTING UP A SUBDOMAIN?
To create a subdomain, cPanel asks for the name you wish to use. MAKE SURE the subdomain name you...
Views: 114
READ THIS BEFORE SETTING UP AN ADDON DOMAIN!
Before you can add an addon domain you must change the name servers for the domain name to the...
Views: 303
What are the nameservers for WebLand Hosting?
In almost all cases the name servers you would use for your DNS are: NS1.SECUREWEB01.COM...
Views: 131
What do I put for both incoming and outgoing mail server?
Normally most everyone uses mail.yourdomain.com for both incoming and outgoing mail server, but...
Views: 148
What is a subdomain?
www.domain.com is a domain name. A subdomain is anything that replaces the www in a domain name....
Views: 103
What is an addon domain?
An addon domain is a fully functional domain that can be created from within your control panel....
Views: 95
Where can I download a free FTP?
We recommend downloading WS FTP from http://www.ipswitch.com/products/ws_ftp/home/index.asp.We...
Views: 228
Where do I go to check my emails using my browser?
To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go...
Views: 101
Where do I go to login to my Hosting Control Panel?

Views: 135
Where do I go to login to my Hosting Control Panel?
You go to http://www.yourdomain.com/cpanel
Views: 106
Why are my FrontPage extensions not working?
You must first make sure you have installed the extensions from going into your cpanel and...
Views: 103
Why won't my email address work?
Make sure you set it up correctly:* Make sure your user name and password is all lowercase.* Make...
Views: 109

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